Case Management Services Supervisor
Sign on Incentive of $1,500 Available – $250 payable after successful completion of 90 days, $500 payable after completion of certification or after successful completion of 6 months and $750 after successful completion of one year.
The Case Management Services Supervisor oversees the daily operations of the case management functions including Resources Advocacy and Whole Family. The position also serves as the agencies Housing Stability Coordinator. The Case Manager Supervisor meets program and client needs by managing program referrals, assuring a high quality of care/service to program clients, and assuring/improving staff competence. The supervisor ensures efficient and effective program operations, monitors, and participates in processing of requests for services. The Supervisor works with the Community Services Director and data reporting staff to assist in reporting functions, including state and federal data bases in tracking homeless youth and adults. Responsibilities include, but are not limited to: marketing and promotional work for the program, assessing needs of the clients served; assuring compliance with program requirements, including HMIS and CSBG reporting requirements; assurance and promotion of coordination with both internal and external providers, referral sources and community partners; and provides direct care and assessment as needed for program clients. The Supervisor assists the Director in the development of program plans, policies, and procedures and the implementation of those plans, policies, and procedures at the program level. Provides program orientation to new hires and ensures services delivered meet program requirements. The overall goal of the position is supporting the agency mission and to enhance the caliber of client management and satisfaction to improve quality of life.
Status: Accepting Applications